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Frequently Asked Questions
B. User Accounts
Requesting User Accounts
RUA - FAQ0001

Q: How can I change my details on the HCAI Data Capture System?

A: Please note that the data capture system does not allow for accounts to be changed or swapped. Please re-register for a new account using your new nhs.net email address. Your local administrator will then be notified to authorise your account. Once authorised you will receive an email which will require you to verify your new email address (Note this email occasionally finds its way into the spam/junk mail and is only valid for 24 hrs). You will then be directed to a page to set-up your password security questions.